We accept payment by cash, debit card or credit card. Including Switch, Visa, Mastercard. We do not take a deposit, payment is due on arrival, and we may request settlement on check in. We do not accept American Express.
Pre authorisation. We reserve the right to pre authorise credit card payments up to 96 hours before arrival. If this is declined, we reserve the right to cancel the booking with immediate effect.
Debit/credit card details are all that are required to guarantee your reservation. We will be pleased to take credit card details by telephone, email or fax, if you prefer.
Cancellations made 5 days or more, before 10.00am of the day of check-in, will not be charged. Cancellations between 5 and 2 days notice will incur a charge equal to the first night charge of the booking, where less than 2 days notice is given or in the case of a no show, the total price of the reservation will be charged. Note for any nights where the rooms can be re-let these charges will be deducted from the cancellation fee incurred. Where more than two rooms are booked in a single reservation a minimum of 7 days notice is required in order to not incur the charge equal to that of the first nights stay, where less than 4 days notice is given or in the case of a no show, the total price of the reservation will be charged.
Check-In times: Monday to Friday from 11:30 to14:00 and from 17:00 to 22:00, Saturday & Sunday are from 10:30 to 13:30 and 18:00 to 20:00. Please note for early arrivals rooms may not be ready for occupancy before 13:00. If you require a time outside of the above, please contact us as other times maybe available with prior arrangement. Also please note our on-line booking facility will only accept check-In times from 17:00 an alternative check-In time may be notified as per our above guidline times under special requirements.
Check out must be by 10.00am on the day of departure. You are welcome to leave your car on the driveway until 3pm on day of departure but please tell inform the manager. Non motorist guests may leave their luggage with us until ready to depart if prior arrangement has been made.
Friday and Saturday night bookings along with Bank Holiday Weekend bookings are subject to a minimum 2 or 3 night booking policy. Where a single night stay is agreed with the manager, price may differ to published rates.
Special Offers are quoted against our High Season tariff. Only one offer may be used at a time.